Free Retention Masters Audit

Apply for your free Retention Masters Audit.

Three short steps, about two minutes. Your answers tell us whether we can genuinely help before anyone books a call. Every audit is done by hand by our retention specialists, not generated by a tool.

  1. 1Your store
  2. 2Numbers & platforms
  3. 3Goals & timing

Fields marked are required.

Step 1 of 3 Your store
Step 2 of 3 Numbers & platforms
Also using (optional)
Step 3 of 3 Goals & timing
When would you want to start?
What would you like?

What have you tried? What's getting in the way?

We use your answers only to review your request and reply to you. See the Privacy Policy.

The free audit · Expert-led

A masters-level retention teardown, free, and the fix list is yours.

Most audits are a sales call in disguise. This one is the actual first step of the work: our retention specialists go through your accounts by hand, from the first sign-up to the repeat order, and hand you the plan.

The Retention Masters AuditFree

  1. 01

    First-Order Funnel Review

    Pop-ups and sign-up offers, the welcome series, browse, cart and checkout recovery, and nurture for subscribers who haven't bought yet.

  2. 02

    Flow Gap Map

    Every automated flow you have from sign-up to win-back, every one you're missing, and which ones are leaking.

  3. 03

    Campaign & Segment Teardown

    Who gets what, how often, and where one-size-fits-all sends are costing you.

  4. 04

    SMS & Chat Check

    Whether SMS, Instagram, Messenger and WhatsApp each have a real job, or just echo email.

  5. 05

    Deliverability Health Check

    Sending domain authentication, list hygiene and engagement signals that decide inbox placement.

  6. 06

    Loyalty, Referral & Subscription Scan

    Which programs fit your products and margins, and how the ones you run are performing.

  7. 07

    Prioritized Fix List

    Everything our specialists found, ranked by likely impact and effort, so you know exactly what to do first.

  8. 08

    Strategist Walkthrough

    A call with the GrowLTV retention strategist who reviewed your accounts, to go through the findings, answer questions and talk through options.

Yours to keep, either way

Use the fix list with your own team, another agency, or us. There's no obligation and no hard sell.

Who it's for

  • Shopify or D2C brands with consistent monthly sales
  • Products customers can buy again: consumables, beauty, wellness, food, pet, apparel, home
  • On Klaviyo or a similar platform, or ready to move
  • Want one team to own email, SMS and retention end to end

Probably not a fit

  • Pre-launch stores or brands still finding product-market fit
  • One-time purchases with no reason to reorder
  • Looking only for one-off email designs
  • Looking for guaranteed numbers before we've seen your data